Managing Incidents Smartly and Intelligently-Future of Incident Management

Category: Technology

This is an LTIMindtree Blog about incident management and the future of the field. It discusses the growing complexity of IT infrastructure and the increasing frequency and severity of IT incidents. The article also discusses the need for organizations to be able to predict, identify, and resolve incidents quickly and efficiently. Some important points from the article are the need for a unified approach to incident management, the importance of AI and machine learning in this process, and the potential of point solutions to help organizations improve their incident management capabilities.